Terms of service

Welcome to Mwinda Candle. By using our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

By accessing our store, you confirm that you are at least the age of majority in your state or country, or you have permission from a parent or guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

We sell custom-made candles and related products. Because many products are made to order, slight variations in color, wax finish, scent strength, label placement, or appearance may occur. These variations are normal and not considered defects.

We make every effort to display products accurately, but we cannot guarantee your screen displays colors exactly.

3. Pricing & Payments

All prices are listed in USD unless otherwise stated. We reserve the right to change prices at any time without notice.

Orders must be paid in full before processing and shipment.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to cancel or limit any order for any reason, including suspected fraud, pricing errors, or stock issues.

5. Shipping & Delivery

Please review our Shipping Policy below. Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, weather, customs, or incorrect customer information.

6. Returns & Refunds

Please review our Return Policy. Custom-made products are generally non-returnable unless damaged, defective, or incorrect.

7. Intellectual Property

All content on this website, including logos, images, product names, text, and branding, belongs to Mwinda Candle and may not be copied or used without permission.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use of our products or website.

Always burn candles responsibly and follow included safety instructions.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of our website means acceptance of those changes.

10. Contact Information

For questions, contact us at:

snacklyeco@gmail.com
Mwinda Candle